The innovation that distinguishes this company is its integration expertise in binding heterogeneous entities, applications, processes, and users to create valuable business outcomes
MOUNTAIN VIEW, Calif. — Sept. 2, 2014 — Based on its recent analysis of the business workflow integration platforms market, Frost & Sullivan recognizes Fujitsu Limited (Fujitsu) with the 2014 Global Frost & Sullivan Award for Customer Value Leadership. Fujitsu has seized the opportunities created by the limitations of disparate platforms and software-as-a-service (SaaS) solutions for manufacturing and business needs by developing a reliable and flexible integration platform as a service (iPaaS). This platform reaches across cloud platforms, SaaS and on-premise solutions and enables delivery acceleration, ease of integration, support specialization, and eliminates maintenance hassles.
To complement and extend its integrated cloud strategy, Fujitsu acquired RunMyProcess, obtaining an iPaaS solution that helps provide a structured workflow across entities through an industrialized cloud platform. Fujitsu’s integrating approach brings a whole new perspective to the manufacturing community by integrating people, processes, and systems. The rapid deployment of architecture, technology integration capabilities, wide array of application expertise, and global presence enables even small- to medium-sized enterprises to enjoy premium benefits at low costs.
The Fujitsu RunMyProcess stands out for its simple, easy-to-use, drag-and-drop process design and for having more than 2,500 connectors to SaaS and other applications. In addition, it sweeps across the ecosystem through full integration with Google Apps and enables customers to rapidly build and deploy highly customized business applications. It also integrates hybrid processes, hybrid applications, and hybrid IT infrastructure on a single platform, thus emerging as a best-in-class solution provider.
The market for iPaaS is evolving rapidly in industries such as manufacturing, and Fujitsu's RunMyProcess can streamline the end-to-end business processes and bring more visibility to help businesses comply with changing regulations. Few participants can match Fujitsu’s deployment rates in the iPaaS market, but what really sets the company apart is its ability to supply the platform as a service without cannibalizing its software solutions.
“As Industry 4.0 alters dynamics in the manufacturing industries, Fujitsu could lead the market and create many disruptive changes in the way that the manufacturing is currently being executed,” said Frost & Sullivan Senior Industry Analyst Naveen Kumar Ramasamy. “Fujitsu enables end users to pick and choose a variety of expert services remotely and integrate them to make proactive decisions that increase the efficiency and effectiveness of their manufacturing or business execution.”
Fujitsu achieves a high level of success by providing an intuitive workflow creation design tool with a simple graphics user interface (GUI) as well as a larger number of connectors in the library to integrate with other applications or databases. Secondly, the flagship feature integrates the Fujitsu RunMyProcess platform with a secure, on-premise local network. Thirdly, it offers an attractive pricing model with both per-user and usage-based pricing options.
Fujitsu’s innovative iPaaS enables higher productivity for fast-paced business models and saves customers considerable time. It also simplified cloud-based business service mechanisms to provide higher value for customers that were underserved until a few years ago.
“The excellence in growth strategy and implementation from Fujitsu allows the company to not only resolve user challenges but also create business value innovation for them,” noted Ramasamy. “It is a boon to customers to not to worry on IT infrastructure limitations and instead concentrate on taking products or services to the market in a relatively short time and jump-start their projects.”
Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. The award recognizes the company's inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and ultimately customer base expansion.
Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.
Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.4 trillion yen (US$47 billion) for the fiscal year ended March 31, 2013. For more information, please see http://www.fujitsu.com.
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